List of SOC 2018

This is the list of Standard Occupational Classification (SOC) updated in 2018, click the SOC code, you can browse more details.

SOC Group	SOC Code	SOC Title	SOC Definition
Broad	43-4050	Customer Service Representatives
Detailed	43-4051	Customer Service Representatives	Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
Broad	43-4060	Eligibility Interviewers, Government Programs
Detailed	43-4061	Eligibility Interviewers, Government Programs	Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.
Broad	43-4070	File Clerks
Detailed	43-4071	File Clerks	File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
Broad	43-4080	Hotel, Motel, and Resort Desk Clerks
Detailed	43-4081	Hotel, Motel, and Resort Desk Clerks	Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
Broad	43-4110	Interviewers, Except Eligibility and Loan
Detailed	43-4111	Interviewers, Except Eligibility and Loan	Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.