You are here
Customer Service Representatives (Soc Code 43-4051)
This is a detailed information about Customer Service Representatives, including the group, the code, the title, the definition of SOC, 2018 SOC Direct Match Title, illustrative example.
SOC Group: Detailed
SOC Code: 43-4051
SOC Title: Customer Service Representatives
SOC Definition: Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
